There’s nothing like a good lesson. Well, except an expensive lesson. Or a lesson that can still make you go “oh yeah, that lesson” a full five years later.
My lesson is Andgor.
Ah yes, I was just a mere sprite those many years ago when I read on Slashdot a story about a concept that grabbed me by the throat: personalized action figures. The concept, so simple, so cool: send in a photo and this company would create a personalized action figure, a doll with a hand-sculpted head placed on a generic body, with additional possible custom features attached. What an amazing idea.
So I went to their page, with its flashy graphics and clear statement, and containing a bit more expendable cash that perhaps I deserved, I paid for a figure ($400), and, in what is now a laughable irony, an additional $200 for a “rush fee”, so that the figure would be ready for the wedding it was to be a gift for. In my money went, and then I sat back and waited.
Well, the couple who I got it for has had two children since then. One of the kids and I chat every once in a while. I started, filmed, and finished the BBS Documentary in that time. I’ve moved three times. And here I am almost done with GET LAMP and yes, there’s no chance of my figure ever showing up. It has been 6 years.
Oh, I made my calls, my pleadings, my annoyed letters. I called the better business bureau. I even filled out a form with the Orlando Attorney General’s office. That money, my friends, is gone. Gone, gone, gone.
Many people have written about being ripped off by Andgor. They are scam artists. Pages like this one abound, but there are many others marveling over the idea of getting a personalized action figure. They marvel over the idea; they do not marvel over what they actually got.
AndGor Toy 254 Ronald Reagan Blvd Suite 223 Longwood, FL 32750 407-331-5890 All Emails: firstname.lastname@example.org email@example.com firstname.lastname@example.org email@example.com
So, the question is, why do I sit back and “take it”? Well, for one point, let’s be clear: the next time I’m in Longwood Florida, they are getting a brick through their front window. This is worth getting arrested for. I would love for them to try and get a judgment against me.
But until I get a chance to stop by and smash their window, I let this lesson, this painful lesson, bubble up to the surface of my thoughts every once in a while. Believe it or not, I’m a very trusting person. This little endeavor reminds me how there are people who, in the face of everything, will scam, scam and scam. They will hold their own and take advantage, and promise things they can’t deliver and steal from people. I’ve been a very lucky person, scammed very little in my life. Andgor stands as my biggest betrayal. It’s nothing compared to losing a home or a child, but it definitely sticks with me. And it reminds me how hard I should work, when doing business with people as a person who makes these films, to treat all people with respect and quick response. And to take the high road.
P.S. I am serious. I am going to break their window.
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