Comments on: Midphase’s New Goat Herders

By: Stephen

Stephen — Tue, 27 Apr 2010 15:51:36 +0000

However, my problems with Midphase totally took place after UK2 took over. My problems took place just after this post was made. I personally don’t believe a word of it. I can recognise damage control when I see it.

I would be suspicious of any company that would buy such a fetid mass of bad PR as Midphase hosting. Midphase tells you things that aren’t true and bills you for things you don’t need (my site was down for 9 months following a “bandwidth spike” that our stats completely missed – probably because there was no bandwidth spike, we were later told we’d need to upgrade our CPU time instead). There are still, in 2010, bits and pieces of the site that Midphase is presumably hanging onto that we’ve paid to get mailed to us on CD and we’re still waiting for them.

It’s a disaster for PR, why would anyone buy into that?

By: David

David — Tue, 01 Jul 2008 06:33:38 +0000

Just to clarify my recent comments on the original post: My experience with Midphase, which has been..um…less than stellar, occurred before UK2 took it over. My criticism of Midphase for trying to “bribe” Jason into removing his post was directed at Zak from 2006, not Nick. I think Nick’s offer is a reasonable move, though I wouldn’t accept it if I were Jason.

By: Imnotabot

Imnotabot — Thu, 19 Jun 2008 16:43:01 +0000

Thats why I stick with a good host like hostgator (hostgator.com)

Seriously instead of standing all those stupid fees seriously get a dedi or something.

By: Church

Church — Wed, 18 Jun 2008 23:06:14 +0000

Well of course he’s on damage control. That’s the point.

This appears to be a textbook example of how to do said damage control. Admit that you (or your predecessor) screwed up and attempt to make amends, publicly.

By: Nick Nelson

Nick Nelson — Wed, 18 Jun 2008 20:57:48 +0000

I’d like to thank Jason for posting my
email. While I didn’t write the email with the intent of it being posted verbatim, I
believe it was a better reaction to the email than if Jason had simply posted that
Midphase.com had changed hands, or he could’ve easily ignored it. I wrote Jason in an
attempt to amend ties on a 2+ year old feud that the UK2 Group and the new Midphase.com
management had adopted. Everyone’s been informed that Midphase.com is now in different
hands, that’s all I requested..I’m 100% satisfied.

I knew what I was getting into by even bringing this issue up, I went as far as to extend
Jason a free year’s hosting *knowing* how vocal he would be if we weren’t what I let out
to be. How bad would it look for us if he gave us a second chance and we failed?

Are we perfect? No. But we’re working towards it.

Thanks Jason. Might even have to add this blog to my blogroll

- Nick Nelson
nickn [at] midphase [d0t] com